05/01/2024 – Make more time for the important things – order repeat prescriptions on the NHS App
The NHS App is the quickest and easiest way to order a repeat prescription – and it puts you in better control of your own health.
You can use the App to order your medication at a time that’s convenient for you, and select which pharmacy you would like your medication to be sent to each time you order.
The NHS App also allows you to access a range of other NHS services – you can use it to view your GP health record, find your NHS number, register your donor status, check your vaccinations, and more.
By ordering repeat prescriptions yourself through the NHS App, you’ll also help the NHS to reduce unnecessary medicine waste and save money, as you can just order what you need, when you need it.
Dr Fiona Lemmens, Deputy Medical Director for NHS Cheshire and Merseyside said:
“Downloading and using the NHS App is a simple step that patients can take in order to help support the NHS – particularly over winter, when health services can become extremely busy.
“The App is a quick, easy and hassle-free way for patients to order their repeat medications and take better control of their own health. It also helps us as GPs too, by freeing up more of our time for treating patients who are very unwell – so I’d urge everyone to try using it, if they can.”
The NHS App can be downloaded straight to your mobile phone or another device via the Apple App Store or Google Play, or if you would rather use a PC, you can also set up an NHS account and log in via the website: www.nhs.uk/nhs-app/account/.
For for more help getting started, you can also use the ‘Help’ button in the app, or visit: nhs.uk/helpmeapp
Susanne Lynch, Chief Pharmacist for NHS Cheshire and Merseyside said:
“The NHS App lets you order your repeat prescriptions yourself – meaning you can just order the medications you need, whenever you are running low, and you can choose to send them to any pharmacy of your choice.
“But don’t forget that when you’re ordering medication online, you will need to plan ahead – just as you do with paper-based prescriptions. It’s best to order your repeat prescription seven days in advance. Don’t wait until you’re just about to run out, as it can take time for your request to be approved by your GP practice and dispensed by the pharmacy – especially when they’re very busy.”
29/09/2023 – New management
From 1st October, Prenton and Woodchurch Medical Centre will be under new management. Please click here to view the newsletter for further information.
15/05/2023 – Appointments update
Based on patient feedback, we are now mainly face-to-face appointments at both Prenton and Woodchurch. We have pre-bookable and book on the day appointments available.
13/04/2023 – eConsult replacement
The eConsult system is due to be replaced on Friday 21 April with a new system called PATCHS. We will be sending a text message out to patients early next week to promote this change.
12/12/2022 – Advice for parents and carers: Group A strep in children
There are lots of viruses that cause sore throats, coughs and colds to circulate, especially over winter. These usually get better without needing any special medical treatment or medicine. However, children can occasionally develop a bacterial infection on top of a virus and that can make them more unwell.
One of these bacteria is called Group A Strep (GAS), it’s very common, is not new and can be treated, responding well to antibiotics. It has been in the news over the last few days as it has been found in some children who have become very sick, very quickly. Fortunately, this is still very rare.
Most children recover well after a mild illness. Your child may be poorly for a few days but will usually recover well. Antibiotics may help them recover quicker, but they are not always needed. There is more GAS around this winter than in recent years, causing a lot of children to be unwell. We think this is because there is much more mixing now and these bugs are new to many young children, so they are more likely to catch and spread them.
Signs that suggest your child might have Strep throat are:
• Fever within the last 24 hours
• White spots at the back of their throat (pus on their tonsils)
• Very large or red tonsils
• Sore (tender) lumps under their chin
• If they have become poorly quickly over the past couple of days
• No cough or runny nose
If you are concerned that your child might have these, contact 111 or the surgery.
Antibiotics are not routinely recommended as a preventative treatment and should only be taken when recommended by your doctor.
If there are cases identified in a child’s class, any child showing symptoms should be assessed by their GP and will be prescribed antibiotics if needed. Children are not infectious after 24 hours on treatment and can return to school once they’re feeling well enough after this period.
Good hand and respiratory hygiene are also important for stopping the spread of many bugs. By teaching your child how to wash their hands properly with soap for 20 seconds, using a tissue to catch coughs and sneezes, and keeping away from others when feeling unwell, they will be able to reduce the risk of picking up, or spreading, infections.
Keep unwell children off school or nursery and away from vulnerable adults and children.
We know that when there are lots of viruses circulating, like flu. Reducing these viruses through vaccination can help protect against GAS outbreaks and is the best way to make sure they are protected from serious illnesses.
09/11/2021 – Security notice from EMIS (Patient Access)
“We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security
We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.
Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.“
07/09/2021 – Disruption to supply of blood tube products
There is currently a global shortage of blood tubes used for taking blood tests which is having a significant impact on the services we deliver. Anyone who needs a blood test for urgent health problems will still get one. However, where it’s safe to do so, your clinician may ask you to come back for a test at a later date, or your appointment may be rescheduled.
If you are booked in for a blood test or are waiting for one, we are reviewing all requests to find out if it needs to be taken urgently, or if your test can wait until there are sufficient blood bottles available.
Given the nature of the shortage, they may not be able to give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, you will get a test. We apologise for any inconvenience this has caused.
27/05/2021 – eConsult
Starting from this Friday (28/05/2021), eConsult will only be available to use from 08:00 on Monday through to 18:30 on Friday.
23/12/2020 – COVID-19 vaccinations / Christmas message
The NHS has started its COVID-19 vaccination campaign across the country. The vaccine will be rolled out to eligible patients in stages. Some of you may have already been invited for your vaccination. We will be contacting all eligible patients in stages so please bear with us. Please ensure we have your correct mobile telephone number if you have recently changed it as invitations will be sent via text message for those with a mobile phone number on our system.
We would like to take this opportunity to wish each and every one of you a lovely Christmas. This year has been a challenge for us all and we thank you all for your support during these times.
03/06/2020 – New website under construction
We will soon be launching our new website for Prenton Medical Centre and Woodchurch Medical Centre. We have some exciting developments lined up for June so be sure to check back nearer the end of the month.