What is the Friends and Family Test?
The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.
Since the FFT was launched in 2013, millions of patients have submitted feedback. It’s used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.
Latest results
For the period of April 2024, the following FFT results were obtained:
| Experience | Total |
|---|---|
| Very good | 72 |
| Good | 24 |
| Neither good nor poor | 0 |
| Poor | 0 |
| Very poor | 0 |
| Don’t know | 0 |
How do I take part?
You can complete a paper-based form available at reception when you next visit the Practice. You can also take part online by clicking the button below:
Take the Friends and Family TestPage last reviewed: 3 December 2024