Prescriptions

Ordering repeat medication

There are many ways you can request your repeat prescription, including:

Non-urgent advice: Important

Prescriptions will be ready two working days after ordering. We cannot take prescription requests over the telephone.

The Electronic Prescription Service (EPS) is in operation which allows prescriptions to be sent electronically to a chemist that you nominate. Ask at reception for further details, including if you would like to change your nominated pharmacy. You can also change your nominated chemist via the NHS App.

If ordering by post or placing in the box in the main entrance, you can enclose a stamp-addressed envelope and we will be happy to post it out to you.

Ordering acute medication

Please note that you may have been issued ‘acute’ medication by a doctor, which is medication that has been issued as a one-off item. You won’t be able to re-order acute medication in the same way your repeat medication is ordered. The doctor may wish to see you again before issuing more medication so please contact the Practice if you feel you need more acute medication.

If you have a query about your medication

Your local pharmacist should be able to assist you with any questions you have about your prescribed or over-the-counter medication. You can always call the Practice on 0151 608 7666 (Prenton) or 0151 606 1908 (Woodchurch) and we will guide you towards the most appropriate medical professional.

Finding your nearest pharmacy

You can click here to use the NHS find a pharmacy service to search for what is available in your area.

Medication reviews

Patients on repeat medication will be asked to see a clinician at least once a year to review their medication. A notification should appear on your repeat prescription slip when you are due.

Please ensure that you attend your medication review when it is due to avoid unnecessary delays to further prescriptions.

Over-the-counter medications

Our doctors will usually be unable to prescribe over-the-counter medications. This is because of government policy to reduce the amount of money the NHS spends on prescriptions for treating minor conditions that usually get better on their own.

For more information, you can click here for a list of what medicines you can purchase over-the-counter.

Page last reviewed: 4 March 2024

Alert: Training afternoon

The surgery will be closed for staff training today (Tuesday 19 March) between 1pm and 6:30pm. If you need urgent medical advice during this time, please dial 111. For emergency assistance, always dial 999.

Last Updated 19th March 2024